FAQ
Frequently asked questions
Everything you need to know, organised by topic.
Getting started
Is Oceally free?
Yes. Oceally is free to download and lets you track your subscriptions right away. Oceally Pro (€3.99/year) unlocks unlimited subscriptions, unlimited Willy AI, advanced analytics and more.
Which devices are supported?
Oceally is a native iOS app for iPhone and iPad, with home-screen widgets and iCloud sync across all your devices.
Do I need to create an account?
You can start straight away. Signing in with Apple lets Oceally sync your subscriptions securely across your devices — without ever sharing your email or personal data.
Which currencies does Oceally support?
Oceally handles multiple currencies (EUR, USD, GBP, CHF, CAD, JPY and more) so your totals stay accurate wherever you subscribe.
Importing subscriptions
How does Magic Import work?
Oceally reads photos, screenshots, PDF bank statements or your Gmail inbox and automatically detects recurring charges. Recognised services (300+) are matched to the right logo, price and billing cycle — you just confirm.
Which services are recognised?
More than 300, including Netflix, Spotify, Disney+, iCloud, Adobe, Amazon Prime, YouTube Premium and many more. The catalogue is updated continuously.
Can I add a subscription manually?
Of course. Alongside Magic Import you can enter any subscription by hand, with its price, billing frequency, category and next renewal date.
What billing frequencies are supported?
Weekly, monthly, yearly and custom cycles, including free-trial periods and paused subscriptions.
Willy AI
What is Willy?
Willy is the built-in AI assistant. It reviews your subscriptions to find duplicates, underused services and cheaper plans, then estimates how much you could save.
How does Willy find savings?
Willy compares your plans, spots overlapping services (for example two video platforms) and highlights annual plans that would cost less than paying monthly.
Does Willy need Oceally Pro?
You can try Willy on the free plan. Unlimited Willy analyses are part of Oceally Pro.
Sharing with friends
Can I share subscriptions with friends?
Yes. You can split any subscription, generate a SEPA QR code for instant payment, track each person's share and send payment requests — all from the app.
How do friends pay me back?
Oceally generates a SEPA QR code your friends scan with their banking app to pay their share directly. You can also send a reminder for every shared subscription in one tap.
How many people can share a subscription?
Up to four members per shared subscription, ideal for family or flatmates.
Oceally Pro & billing
What does Oceally Pro include?
Unlimited subscriptions, unlimited Willy AI, advanced analytics, unlimited smart imports, premium widgets, multi-device sync, full history and advanced alerts.
How much does Oceally Pro cost?
€3.99 per year — that's about 33 cents a month, billed annually.
How do I cancel Oceally Pro?
Oceally Pro is an auto-renewing subscription managed by Apple. You can cancel anytime from Settings → your Apple ID → Subscriptions on your iPhone.
Is there a free trial?
Yes — you can start a free trial from the app before your subscription begins.
Privacy & data
Is my data safe?
Your data stays on your device and in your personal iCloud. We use Sign in with Apple, optional Face ID / Touch ID lock, and we never sell or share your information. There are no ads.
Where is my banking information stored?
Any IBAN/BIC you enter for shared payments is stored in the secure Keychain on your device — never on our servers.
What happens to the files I import?
Photos, PDFs and emails used for Magic Import are processed only to detect subscriptions and are not retained beyond returning a result.
Account
How do I delete my account?
You can delete your account and all associated data directly from the app (Profile → Account → Delete my account), or from the “Delete my account” page on this website.
Can I use Oceally on several devices?
Yes. With iCloud sync, your subscriptions stay up to date across your iPhone and iPad.
Ready to see where your money really goes?
Download Oceally free and bring every subscription together in one place.
Download on the App StoreAvailable on iPhone & iPad
